Events

Patient Experience 101

Posted in Upcoming Events, Online Learning

We welcome you to take our interactive eLearning covering the basics of Patient Experience


Locations & Dates

This is an online, on-demand course

Details

CE Credits: 0.5

Delivery Method: eLearning

AGD Subject Code: 148

Cost: Free

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Seminar Topic: Patient Experience 101

Speakers: Dr. Bruce Freeman

Course Description:

This course will provide you with basic strategies for enhancing the patient experience in your practice. Learners will be guided through defining a positive patient experience and how communication, practice team interactions and protocols can all be used to improve the experience.

Audience: Dentists, Clinical Staff, Administrative Staff

Key Learning Objectives:

  • Define "positive patient experience" and identify how to provide this in your practice
  • Personalize communication when interacting with your patients
  • Identify what a positive practice culture is and understand how it affects patient experience
  • Create a strategy for continual growth and positive patient experience at your practice

Contact us to learn more about developing your dental career with DC Institute.


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PACE Program Provider by the Academy of General Dentistry

DC Institute is designated as an Approved PACE Program Provider by the Academy of General Dentistry. The formal continuing education programs of this program provider are accepted by AGD for Fellowship, Mastership and membership maintenance credit. Approval does not imply acceptance by a state or provincial board of dentistry or AGD endorsement. The current term of approval extends from 03/01/2019 to 02/28/2022. Provider ID# 374697