We welcome you to take our interactive eLearning covering the basics of Patient Experience
Locations & Dates
This is an online, on-demand course
CE Credits: 0.5
Delivery Method: eLearning
AGD Subject Code: 148
Seminar Topic: Patient Experience 101
Speakers: Dr. Bruce Freeman
This course will provide you with basic strategies for enhancing the patient experience in your practice. Learners will be guided through defining a positive patient experience and how communication, practice team interactions and protocols can all be used to improve the experience.
Audience: Dentists, Clinical Staff, Administrative Staff
Key Learning Objectives:
- Define "positive patient experience" and identify how to provide this in your practice
- Personalize communication when interacting with your patients
- Identify what a positive practice culture is and understand how it affects patient experience
- Create a strategy for continual growth and positive patient experience at your practice
Contact us to learn more about developing your dental career with DC Institute.